All dogs must be up-to-date on the following vaccinations: • Rabies • DHPP (Distemper, Hepatitis, Parainfluenza, Parvovirus) • Bordetella (kennel cough) • Flea/tick preventative • Heartworm preventative Please provide proof of vaccination at least 48 hours before your dog's arrival. This includes Day Camp, Boarding, & Meet & Greet.

Please provide: • Your dog's regular food. Packed in a sealed container with feeding instructions. • Any medications your dog needs, with detailed instructions. • Treats if your pup has extra special dietary restrictions (we have poultry free & meat free) • Please pack a minimum of three nights extra of food and medications. Travel delays happen all of the time, roadtrips included. Comfort items (optional) • A favorite toy or two (please label with your name) • A blanket or bed that smells like home • Favorite treats • Dog bowl/slow feeder • Collar with ID tags and a leash

We know how much you miss your best mate when you're apart (even if they're just here for the day). Updates are sent via text or email a couple times daily. • Photos/videos of your dog enjoying their stay (Complimentary - no special package required) • Information about activities, meals, and rest periods • Any notable behaviors or cute moments

We remain open during most holidays to accommodate your travel needs. However, we do have special policies for major holidays & spring break • NO SURCHARGE!!! We do not charge a higher fee. • Major holidays include: New Year's Eve/Day, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Eve/Day • Spring break and holidays are only open to current, active dogs. • Holidays may have different hours, be closed for daycare & shuttle, and/or be closed for drop off and pick up. Clients will be notified of any changes and it will be posted on our website & social pages. We typically fill up for holidays & spring break months in advance.

We understand plans change! Our cancellation policy is as follows: Boarding • Cancellations made 3+ days before scheduled stay starts: ✅Full refund • Cancellations made less than 3 days before scheduled stay: ❌ No refund Day Camp • Cancellations made before NOON the day before scheduled day camp: ✅Full refund • Cancellations made after NOON or the day of: ❌ No refund For emergencies or extenuating circumstances, please contact us directly.

Exercise is an important part of our daily routine! We tailor exercise to each dog's needs, considering age, health, and energy level. Campers staying with us receive a minimum of 2-3 supervised play sessions daily, each lasting 30-60 minutes depending on your dog's energy level, weather, and preferences. When day camp is in session, campers receive a full day of structured exercise with a break from 12-2 for reset, decompression, lunch, nap. This includes a mix of: • Off-leash play in our securely fenced yard or inside playroom • Interactive games and enrichment activities • Socialization with other compatible dogs • Participation in birthday & holiday celebrations • Leashed walks around our property

We're experienced in caring for dogs with special needs and administering medications. We can accommodate most medical conditions, dietary restrictions, and medication schedules. Please provide detailed written instructions for any medications, including dosage, timing, and administration method. For dogs with more complex medical needs, we'll schedule a consultation before their stay to ensure we can provide appropriate care.

Yes, until the age of 6 months. In Iowa, intact dogs over the age 6 months are not permitted to socialize with dogs outside for their household. Our current day to day structure wouldn't be fair for a pup to be isolated. Therefore, they must take a break after 6 months of age until they are neutered. Please consult your veterinarian on the best timing to spay/neuter your pup.

All of these concerns are addressed on our enrollment form. Please, provide as much detail as possible so we can keep ourselves and the other pups in our care safe. We are here to help if you have concerns about something specific. Don't be afraid to contact us if you want guidance.