Question 1

What vaccinations are required for camp?

Accepted Answer

All dogs must be up-to-date on the following vaccinations:

Rabies
DHPP (Distemper, Hepatitis, Parainfluenza, Parvovirus)
Bordetella (kennel cough)
Flea/tick preventative
Heartworm preventative

Please provide proof of vaccination at least 48 hours before your dog's arrival. This includes Day Camp, Boarding, & Meet & Greet.

Question 2

What should I bring for my dog's boarding stay?

Accepted Answer

Please provide:
Your dog's regular food. Packed in a sealed container with feeding instructions.
Any medications your dog needs, with detailed instructions.
Treats if your pup has extra special dietary restrictions (we have poultry free & meat free)
Please pack a minimum of three nights extra of food and medications. Travel delays happen all of the time, roadtrips included.

Comfort items (optional)
A favorite toy or two (please label with your name)
A blanket or bed that smells like home
Favorite treats
Dog bowl/slow feeder
Collar with ID tags and a leash

Question 3

Do you provide updates while my dog is at camp?

Accepted Answer

We know how much you miss your best mate when you're apart (even if they're just here for the day). Updates are sent via text or email a couple times daily.

Photos/videos of your dog enjoying their stay (Complimentary - no special package required)
Information about activities, meals, and rest periods
Any notable behaviors or cute moments

Question 4

What are you holiday rates & policies?

Accepted Answer

We remain open during most holidays to accommodate your travel needs. However, we do have special policies for major holidays & spring break

NO SURCHARGE!!! We do not charge a higher fee.
Major holidays include: New Year's Eve/Day, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Eve/Day
Spring break and holidays are only open to current, active dogs.
Holidays may have different hours, be closed for daycare & shuttle, and/or be closed for drop off and pick up. Clients will be notified of any changes and it will be posted on our website & social pages.

We typically fill up for holidays & spring break months in advance.

Question 5

What is your cancelation policy?

Accepted Answer

We understand plans change! Our cancellation policy is as follows:

Boarding
Cancellations made  3+ days before scheduled stay starts: ✅Full refund
Cancellations made less than 3 days before scheduled stay: ❌ No refund

Day Camp
Cancellations made before NOON the day before scheduled day camp:  ✅Full refund
Cancellations made after NOON or the day of: ❌ No refund

For emergencies or extenuating circumstances, please contact us directly.

Question 6

How much exercise will my dog get at camp?

Accepted Answer

Exercise is an important part of our daily routine! We tailor exercise to each dog's needs, considering age, health, and energy level. Campers staying with us receive a minimum of 2-3 supervised play sessions daily, each lasting 30-60 minutes depending on your dog's energy level, weather, and preferences. When day camp is in session, campers receive a full day of structured exercise with a break from 12-2 for reset, decompression, lunch, nap.

This includes a mix of:
Off-leash play in our securely fenced yard or inside playroom
Interactive games and enrichment activities
Socialization with other compatible dogs
Participation in birthday & holiday celebrations
Leashed walks around our property

Question 7

What if my dog requires medication or has special needs?

Accepted Answer

We're experienced in caring for dogs with special needs and administering medications. We can accommodate most medical conditions, dietary restrictions, and medication schedules. Please provide detailed written instructions for any medications, including dosage, timing, and administration method. For dogs with more complex medical needs, we'll schedule a consultation before their stay to ensure we can provide appropriate care.

Question 8

Do you accept intact males (not neutered)

Accepted Answer

Yes, until the age of 6 months. In Iowa, intact dogs over the age 6 months are not permitted to socialize with dogs outside for their household. Our current day to day structure wouldn't be fair for a pup to be isolated. Therefore, they must take a break after 6 months of age until they are neutered. Please consult your veterinarian on the best timing to spay/neuter your pup.

Question 9

What if our dog hates __________ (strangers, other dogs, children, cats)?

Accepted Answer

All of these concerns are addressed on our enrollment form. Please, provide as much detail as possible so we can keep ourselves and the other pups in our care safe. We are here to help if you have concerns about something specific. Don't be afraid to contact us if you want guidance.

Frequently Asked Questions

What vaccinations are required for camp?

What should I bring for my dog's boarding stay?

Do you provide updates while my dog is at camp?

What are you holiday rates & policies?

What is your cancelation policy?

How much exercise will my dog get at camp?

What if my dog requires medication or has special needs?

Do you accept intact males (not neutered)

What if our dog hates __________ (strangers, other dogs, children, cats)?

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